Part Time Library Assistant – Substitute
$11.99/hr. – $17.90/hr. depending on qualifications
Open until filled. EOE
The Library Assistant works under the general supervision of the Circulation Team Leader providing customer service functions including check-out, check-in, renewals, collection of fines, borrower registration, updates of on-line patron records, cash handling and enforcement of policies. This position is designed to provide support for the Circulation Team Leader and focus on circulation duties, with the possibility of additional assignments. Hours for the Substitute Library Assistants are as-needed and awarded at the discretion of the library.
EDUCATION AND/OR EXPERIENCE
- Bachelor’s Degree in a related field or three years library and customer service experience.
- Good English language vocabulary and grammatical skills.
- Ability to communicate effectively, both written and verbally.
- Basic computer skills, including word processing and internet.
- Strong customer services skills.
- Ability to speak Spanish
- Experience assessing the reliability of on-line information.
- Demonstrable knowledge of literary classics and current books in print.
- Experience with other library software.
- The ability to problem-solve search failures and general computer usage problems.
Questions: Branson at (435) 615-5609 and e-mail email@example.com
EXAMPLES OF JOB DUTIES:
- Front desk customer service and performance of operational functions necessary for circulation of the Library’s collection such as check-out, check-in, renewals, collection of fines, dispensing of library cards, updates of on-line patron records, enforcement of policies.
- Using a working knowledge of the library software, accurately perform a wide variety of circulation procedures.
- Greeting the public, informing visitors about the community, directing people to the appropriate section of the library for materials, special services and events.
- Instructing visitors and prospective patrons on the procedures necessary for obtaining a library card.
- Identifying which type of library card a patron qualifies for and registering them.
- Offering guidance about the collection, including performance of on-line searches to locate specifically requested items. Must have knowledge of system vocabularies, indexes and shelving schema.
- Answering basic “ready reference” questions, both for in-person queries and by telephone using a combination of the Library’s print resources, on-line reference database, and Internet searches.
- Providing instruction on the use of the library’s technological resources.
- Responding to requests for specific services, such as Interlibrary Loan and Reserves.
- Accurately processing financial transactions involving collection of fines, fees, and miscellaneous charges.
- Provide assistance to the public in the location and use of library materials and library resources.
- Performing all actions necessary to open and close the library and secure the premises.
- Distributing incoming mail, recording receipt of magazines and newspaper and updating magazine and newspaper displays, and shelving print materials as necessary.
- Access reference sources in both print and electronic formats and the ability to create documents.
- Assist librarians with various projects as needed.
- Other duties as assigned or directed.
- Ability to establish and maintain effective working relationships with employees, other divisions, and the public.
- Ability to follow oral and written instructions
- Experience with Windows 7, Microsoft Word.
- On-line search strategies for the Internet and a variety of subscription databases.
- Comprehends, uses, and applies current technology in a public library setting.
- Ability to resolve conflicts.